Troubleshooting: Editing or Recalling a Published Packet

Follow

Last Updated: December 2023 

Intended Audience: For staff who enter packets into Ponder Paper (e.g. K8 CAT, HS CAT)

Context: After adding an exam into Ponder Paper, additional edits or recalls may be completed. Follow the steps below to revise a previously submitted exam packet. 

 

Ponder bar thin.png

 

What happens if I need to revise a packet that has been entered?

    • The following fields can be edited after publishing:
      • Answer key
      • Placement of QR label
      • Packet Name
      • Packet Number
      • External links
      • Curriculum/curricula in which the packet is published

Next steps: If any of the above apply, see the section "Editing a Published Packet" for further instructions.

 

    • The following fields cannot be edited after publishing. If the error is in one of these fields, "recall" the packet from all curricula and re-enter it (see the last section of this article).
      • The PDF itself
      • The “type” selection (1-sided ticket, 2-sided ticket, or full packet)
      • The pages selected for the ticket

Next steps: If any of the above apply, see the section "Recalling a Published Packet" for further instructions.

 

Ponder bar thin.png

 

Editing a Published Packet

How to edit a packet:

  • From the curriculum page, select the packet with an error, and click "edit" to open the packet details.
  • Use the PDF (left side) pane to edit:
    • Placement of QR label
    • Packet Name
  • Use the Answer Key (center) pane to edit:
    • Passage names, questions, and correct answers
    • Tagging of questions & passages to pages
  • Use the Publishing (right side) pane to edit:
    • Packet number
    • External links
    • Status (e.g. published, recalled) for each curriculum
    • Curriculum/curricula in which the packet is published

 

What if teachers have already printed a packet and it needs to be edited?

To facilitate communication of errors, Paper will display a warning if a packet is edited after teachers have “generated” that packet (i.e. created the printable set of packets with barcodes for their class).

 

Ponder bar thin.png

 

Recalling a Published Packet

Recalling a packet is necessary when the following errors occurred during packet entry:

  • The PDF that was uploaded contains an error and needs to be replaced.
  • The correct PDF was uploaded, but the incorrect page(s) was/were selected for the ticket, causing Paper to decorate and print the incorrect pages of the packet.

How to recall a packet:

  • From the curriculum page, select the packet with an error, and click "edit" to open the packet details.
  • In the Publishing pane on the right side of the screen, click "edit"
  • In the packet numbering window that pops up, click "recall", then "submit"

Important Note: If the packet needs to be recalled from multiple curricula, repeat this process for each curriculum where the packet has been published.

 

Have more questions? Submit a request

Comments