Troubleshooting: Printing via Hold Jobs (Part 1)

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Intended Audience: School Ops and teachers who print using school copiers

Last Updated: October 2024

Context: Please refer to this article only if you received instructions from a Ponder Paper or IT Support team member.

Part 1: This article shows how to download and save the Ponder Paper exams. At the end, please follow your school's part 2 article. 

 

Instructions:

Note: each step below can be simultaneously repeated for different exams. E.g. repeat step 1 for both Alg 1 and Science exams, then repeat step 2 for both exams, same for step 3, etc. 

 

1. Log into Ponder Paper.

2. Click on School, select your school and your exam

e.g. 0.PPQ1 for PPQ Week 1

3. Click on "Generate PDFs for printing":

Note, for this example, the Kings Collegiate - Sci Gr 8 PPQ Week 1 (0.PPQ1) was used:

1 generate pt 1.jpg

4. Verify the selected assessment: Check the section count and roster count for the packet (see red box #2 below).

5. Once counts are confirmed, click the button on the bottom-right hand corner to generate the PDF (see red box #3 below):

Screenshot 2023-08-12 at 4.16.27 PM.png

 

6. Once your packet is generated (turns blue), click the Download button on the right hand side:

2 generate pt 2.jpg

 

7. Click on the "Download button to open your downloaded packet in a new window: 

Important note: do not close this Downloads page as you'll refer to it again in step 12 (for the Pages Per Section settings). 

3 download pt 1.jpg

 

8. Save your PDF in an accessible location e.g. your Downloads folder, etc. and use a filename that displays what exam it is:

File naming convention example: SCI.08.PPQ.WK1.WILLIAMS.PART1

Include:

- what subject

- what grade 

- what exam type: e.g. PPQ

- what week: e.g. wk 5

- teachers last name

- (if applicable) what part: e.g. part 2

 

5 download pt 3.jpg 

Next, refer to guidance Part 2:

- Roxbury HS Part 2: LINK

- UKMS Part 2: LINK

 

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