Intended Audience: School Ops who print using school printers
Last Updated: March 2026
Context: When using the Print Tool, school printers may take too long to load and process the PDFs. Chunking allows the Print Tool to send a certain number of packets at a time to your printer, essentially sending mini print jobs to the printer instead of one large one.
The following are instructions for users who already have the print tool application installed.
If you are a first time user, please see this article instead.
Please note:
Chunking is only available on version 0.4.2 and above. Follow this article to update to the latest version.
How to Print using the "Chunking" option
1. On the Download Page, copy the link of the PDF that was taking too long to print.
2. Select your printer. To add a new printer, see the top of this article.
3. Paste the link by right-clicking on the print app [Important Note: as a best practice, please do not use the Ctrl+V keyboard shortcut, use your mouse or trackpad instead]
4. Next, use the Chunk option to print:
Use the "Chunk" option if you want your printer to print a certain number of packets at a time. This option is helpful if the PDF is too large (e.g. an IA) to print in 1 print job. This will instead send multiple mini print jobs to the printer all at once.
Important Note:
Sending multiple chunked jobs does mean that your print jobs could be intercepted by other staff also sending print jobs at the same time. Given this, as a best practice, we recommend chunk printing at the end of the school day or when the copier is not in high use.
5. Next, decide how many packets you would like to send to the printer at a time. The example below is 7 packets:
6. After you've confirmed that the first chunked job completed, type in "Y" to send the rest of the jobs to your printer.
In our example, there were 14 jobs in total.
The first job completed successfully so, the rest of the 13 jobs can then be sent to the printer by typing in "Y" and then your Enter key:
7. Your print tool will show all the chunked jobs you sent to the printer:
8. Your copier will show all the multiple chunked jobs received and their status:
If Chucking did not work
If chunking did not work (e.g. the job did not start after 5 minutes, or the printer cancelled the jobs):
1. Manually cancel the jobs on your printer (see example image further below)
2. Repeat the steps above to chunk, but instead, select a smaller packet size.
For example, instead of sending 4 jobs with 30 packets at a time, size down to 14 jobs with 7 packets at a time:
3. Repeat this process until the packets successfully print.
How to cancel jobs from the printer:
Select the job
Choose Delete
Note: your copier's screen will defer depending on your printers make and model
Please reach out to your IT Support team or Ponder Paper representative if any issues arise.
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