Ordering & Setting up your Fobs

1. Log into EasyNXConnect 
2. Click User Accounts on the left hand menu:
   
3. Click "Configure Users"
   
4. There are 2 options to add users:
   • Option 1 (recommended): Adding users via a bulk upload
   • Option 2: Adding a user individually 

➡️ Option 1 (recommended) To bulk upload users:

1. Click 'Import User Excel' - this will automatically download the Excel sheet template:

Check your Downloads for the Userdata.xlsx template:

2. Open the template and enter the following data into the sheet

The required fields you must enter are:

• Username
  • Use the staff member's email
  • For example: thisis.anexample@ponder.co
  • Important: Verify that there is no typo in the staff member's email address
• FirstName:
  • For example: Thisis
• LastName:
  • For example: Anexample
• Email
  • Use the staff member's email again
  • For example: thisis.anexample@ponder.co

Note: Leave the HomeFolder and NFCCardId columns blank

3. After writing your upload file, check for:

• Check if all staff have an email address. If no email available, remove them from the file for now. Once they receive an email address, import them using the import single user instructions (Here).
• Check if staff have any extra words/phrases in their name e.g. "Cookie Monster (On Leave)". Remove the extra phrases and using only their first and last name, "Cookie" and "Monster".
• Check and include if staff have any hyphens or prefix in their last name. e.g. "Oscar The-Grouch" or "Big Bird Jr."

4. Save the file as Excel Workbook .xlsx

5. Next, return to EasyNXConnect and upload the template by clicking on 'Choose File' and 'Import'

6. If you get an "invalid file type" error, try re-saving the file locally such as to your desktop. Then re-upload. 

➡️Option 2: To Add individual users 

1. Note: It is helpful to use this option when one-off new staff join throughout the schoolyear. To replace a lost fob, do not use these steps, instead use this article (here).

2. Click "Create user"

3. Enter the staff member's full email address in both the username and email fields

Important: Verify that there is no typo in the staff member's email address

4. Enter their first name and last name

5. Under User Role, choose "Users"

6. Under Language, choose "English

7. Once filled out, click "Create User" 

3. Hover over the row titled "Paper Prod" and click on "Edit"

4. To the right of User List, click on "Add"

5. Select your users:

• Option 1 (recommended):
  • Scroll to the bottom of the user list. Your new users should appear at the very bottom of this list.
  • Check the box for each staff member you added (you can use your upload template as a reference).
• Option 2:
  • Search for the users you added (note: hitting return will not search - you need to click the search button, sometimes twice).
  • Check the box for each staff member you added (you can use your upload template as a reference).

6. Once all selected, click "OK" 

7. The users will now appear in the user list

8. Important: Scroll all the way to the bottom of the user list and click "Complete"

3. Select the name of the scanner you will be using:

Note: if you have multiple scanners, just 1 scanner is needed for this step

4. One by one, search for the new user, and select the circle for that user

5. When you see the page below, pickup a new fob and hover it over the square icon on the scanner (see photo below):

On your computer:

On your scanner:

6. This should give you an error message on the scanner that reads "Authentication failed". This is an expected message. Click on the "Ok" button.

7. On your computer, the screen will quickly flash a green pop up message confirming that the fob was successfully mapped to a user

8. You can also confirm by scrolling to the right and checking that you see the user's new fob ID appear

9. Repeat steps 4 through 8 for each new user.

10. Troubleshooting: to check if a fob is activated or not

• If you scan the fob and it is correctly activated and ready for scanning, you will see this message with the "Scan" button:

• If you scan the fob and it is already mapped but missing a job group, you will see this message, "A job is not specified":

• If you scan the fob and it is not mapped (a completely blank fob), you will see this message, "Unique_Id":