Last Updated: October 2024

Intended Audience: School staff (e.g. Ops) who maintain their school's Fujitsu scanner(s)

Context: After heavy use, your scanner may need to be cleaned. Otherwise, your scanned student work may include unwanted markings, such as the image below:

 

Example of image with yellow, blue, and pink vertical streaks

Due to: debris (staples, bits of paper) stuck inside the scanner & blocking the camera lens

 

Example of image with thick grey vertical streaks:

Due to: scanner wheel needs to be cleaned or replaced

 

 

Materials Needed: 

If not already in your school, order a cleaning kit found here

 

How to clean:

1. Open the scanner 

Above the screen, locate and push forward the lever.

         

 

Gently open the scanner all the way forward.

Caution: When the ADF is open, it might close accidentally. Be careful not to get your fingers caught.

 

If your scanner is powered on, you will see "ADF open" appear on the screen:

 

 

2. Remove any debris 

Do not use compressed air, AKA electronic duster spray 

Do not use your fingers, as oils or fingerprints may get on the glass camera lens 

Caution: Avoid damaging the sensors underneath the wheels (below the paper feeder)

Sensors located inside the scanner:

 

Take out a cotton swab from the cleaning kit.

Gently examine the inside of the scanner and use the cotton swab to remove any bits of paper or staples that may be trapped inside the scanner, or sitting inside the bottom of the scanner.

 

If needed, the cotton swab can be lightly moistened using the F1 cleaning spray in the cleaning kit.

Cleaning spray (Cleaner F1):

 

 

3. Clean the scanner - cleaning paper:

Context: This step uses a large cleaning paper with cleaning spray to clean the inside of the scanner by "scanning" the cleaning paper. 

Best use: when image shows thick grey streaks due to wheel marks

• Power on the scanner.
• On the touch screen, press the settings icon. On the main menu choose, Cleaning & Maintenance, then Cleaning, then Cleaning Paper.
• Take out the cleaning paper and the cleaning spray (Cleaner F1) from the cleaning kit. 
• Lightly spray the cleaning paper with the spray. It may take a long time to dry if an excessive amount of Cleaner F1 is used. Use only a small amount.
• Load the Cleaning Paper in the paper chute (aka feeder). Adjust the chute extension and stacker as needed.
• Adjust the side guides to the width of the Cleaning Paper. Move the side guides so that there is no space between the side guides and the Cleaning Paper. Otherwise, the Cleaning Paper may be fed skewed. 
• 
• On the touch screen, press the Start button on the Cleaning Paper screen.
• The Cleaning Paper will then be fed and ejected onto the stacker.
• Repeat until Cleaning Paper comes out completely clean (no visible lines or marks left on cleaning paper).

 

4. Clean the scanner - cleaning cloth and spray:

Context: This step cleans the important parts inside the scanner: the glass, the different wheels aka rollers, and the sensors to remove any black residue. 

• Use the F1 cleaning spray and small cleaning cloth from the cleaning kit: 
• 
• Watch and follow the video below. Note that the scanner in the video is slightly different from the scanner at your school but the instructions are the same:

This video is an example of how to clean the inside of the scanner:

https://www.youtube.com/watch?v=MDx-XgQhmUc 

• If written instructions are preferred, read this guide (beginning on page 7).
• Tip: use the cotton swab in the cleaning kit for hard to reach areas. 
• Important: After cleaning, confirm that all pieces are properly re-attached and closed. Otherwise, paper jams or other feeding errors may occur. 

 

5. Run a scanner test:

After cleaning, refer to the Scan Test article to verify that scans now appear without any markings.

 

 

Replacing parts of your scanner:

See this article for information on how to replace parts of the scanner. 

 

Still need help? Please reach out to your Support team for further assistance.